About Our Services
The Childhood Cancer Association is South Australia's key childhood cancer support organisation, dedicated to providing emotional and practical support to families. Our support extends to all family members including the child with cancer, parents/guardians, siblings, grandparents, aunts, uncles etc.
For more information about the Childhood Cancer Association please visit the About Us page.
In our work with families, the Childhood Cancer Association is committed to providing the highest quality of care. This includes:
When families are referred to the Childhood Cancer Association they receive one year free membership.
This membership entitles the family to access all of CCA's services free of charge. In subsequent years, each family must renew their membership to remain eligible to receive our services**.
**Please note: for longer term support over 5 years, some conditions may apply.
To sign up or renew your membership, please download a Member & Renewal form here, or contact the Childhood Cancer Association Office on (08) 8239 1444.
The Childhood Cancer Association is committed to providing a highly professional and confidential service. Consistent with professional laws and standards, records are kept. All personal information gathered during the provision of the counselling service will remain confidential and secure. However, there are some exceptions to this:
By law, a psychologist/counsellor must seek the help of a third party if you tell them that you are going to:
Consistent with professional laws and standards, records are kept of the contact that we have with each client. Clients are entitled to receive a copy of or summary of your records. As these are professional records, they can be misinterpreted and/or upsetting to untrained readers; it is therefore recommended that you review these records in the presence of trained staff so that the contents can be discussed.
We always welcome the opportunity to receive feedback about our service delivery. If you would like to provide feedback about any of our services please do not hesitate to contact us via one of the following methods:
Access to the Family Service Team and counselling services are available Monday-Friday 9am-5pm (closed on Public Holidays).
We can be contacted on (08) 8239 2211 or via the Contact Us page.
**Please note that the Family Service Team is not an out of hour's service. If you are in need of emergency or crisis care services please contact one of the following: